Frequently Asked Questions
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Short Answer: Yes
Long Answer: We require two deposits to secure your booking:
Initial Consultation Deposit: A $75 deposit is required at the time of your consultation. This fee covers the time and effort invested in understanding your vision, including all preliminary discussions, sending and reviewing pictures, and gathering essential information. Please note that this deposit is non-refundable and will be deducted from your final invoice.
Booking Deposit: Once your invoice is finalized, a second deposit of 20% of the total amount is due to confirm your booking.
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No, there is no minimum spend requirement. We work with clients of all budgets and tailor our services to meet your needs.
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Yes, you are welcome to keep your balloons if you’d like. However, if you prefer not to, we are happy to dispose of them appropriately for you.
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Yes, we use high-quality materials and adhere to strict safety standards for both indoor and outdoor installations. However, please note that the longevity of the balloons can be reduced when they are exposed to heat and outdoor environments.
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We understand that plans can change. Please refer to our terms and conditions for details on how deposits are handled in the event of a cancellation.
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Yes, our full-service package includes delivery, professional setup, and packdown so you can enjoy a stress-free experience.
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To ensure availability, we recommend booking as early as possible. For peak seasons, a few months in advance is ideal.
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We understand that plans change. Please refer to our terms and conditions policy for details on how we can accommodate adjustments to your booking.
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Pricing is based on factors such as the design complexity, materials used, and the size of your event space. After an initial consultation, we’ll provide a detailed quote tailored to your needs.
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Yes, we often collaborate with event planners, florists, and other vendors to ensure your entire event has a cohesive look and feel.